New Brunswick Tribune

Tuesday, November 28, 2023

Due to a global cyber threat, the GO Transit website has been taken down

The GO Transit website has been taken offline.

Key takeaways:

  • The GO Transit site has been taken offline “out of an abundance of caution” due to an ongoing cyber threat affecting web services around the world.
  • Customers can still use Triplinx to plan their GO trips and purchase e-tickets at tickets.gotransit.com.

Due to an ongoing cyber threat that is affecting web services around the world, GO Transit’s website has been taken offline “out of an abundance of caution.”

According to the agency, the federal government informed Metrolinx on Friday evening about a cyber vulnerability affecting web-based services around the world.

Metrolinx stated on Friday saying, “As an organization, we immediately took proactive steps and began methodically searching our systems to ensure our customers and services are secure and protected.”

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“We have decided to proactively take down the GO Transit website until we learn more about this vulnerability out of an abundance of caution.”

Metrolinx claims that none of its websites or assets have been exploited or compromised.

All customer, personal, and financial data systems (including PRESTO), according to the agency, are secure, and the transit network’s safety “remains intact.”

“We’ve put in place strong safeguards, testing, and monitoring, which is why we’re taking this proactive and precautionary step.” The incident is still being investigated, according to the statement.

Customers can still use Triplinx to plan their GO trips and purchase e-tickets at tickets.gotransit.com.

GO Transit website taken offline as precaution against cyber threat
GO Transit website taken offline as precaution against cyber threat. Image from Insauga.com

Customers can also get more information by calling GO Transit’s customer service center. They are encouraged to follow GO Transit on Twitter and check their emails for On-The-GO-Alerts.

Due to the security vulnerability, the Canada Revenue Agency (CRA) took its systems offline on Friday.

“There is currently no indication that CRA systems have been compromised or that this vulnerability has resulted in any unauthorized access to taxpayer information,” the CRA tweeted late Friday.

Experts say the bug could be the worst computer flaw discovered in years.

The flaw was discovered in a utility used in cloud servers and enterprise software businesses and government agencies.

The flaw gives hackers easy access to internal networks, allowing them to steal sensitive data, plant malware, and delete critical data.

Source: CTV News

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