New Brunswick Tribune

Tuesday, February 27, 2024

What visitors should know about Toronto Pearson’s new electronic gates

What travellers need to know regarding Toronto Pearson's new electronic gates

Key Takeaways:

  • At Toronto Pearson, new technology has been introduced to assist in transporting passengers “better and faster.”
  • According to the CBSA, the eGates will initially only be available to international travellers at Terminal 1 who are 16 years old or older.
  • Instead of four aircraft and a modest number of passengers in May 2019, 2,700 international flights came at Pearson last month.

To help transport travelers “better and faster,” new technology has been deployed at Toronto Pearson.

Electronic gates, also known as eGates, have now been installed and are undergoing trial testing at the airport, per the Canada Border Services Agency.

The CBSA stated in an Instagram post, “We are creating and testing new digital tools and technology to create a better and faster border experience for travelers arriving at Canadian airports.”

Travelers’ identities will be confirmed, and their customs and immigration declarations will be submitted through the eGates.

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Travelers will scan their travel documents at the device when they arrive at the eGates. Before printing a confirmation receipt, the device will next snap a picture of the user.

The traveler will next give the border agent the receipt.

The CBSA expressed their anticipation that the kiosks would enhance the movement of people through the customs halls.

The eGates will initially only be accessible to international passengers at Terminal 1 who are 16 yrs of age or older, as per the CBSA.

Massive waits at Toronto Pearson resulted from a lack of staff and a surge in travelers after the outbreak.

What travellers need to know regarding Toronto Pearson's new electronic gates
What travellers need to know regarding Toronto Pearson’s new electronic gates. Image from iHeartRadio

After arriving on international aircraft at Toronto Pearson in May, nearly 500,000 passengers were delayed.

According to data released by the Greater Toronto Airports Authority, 490,810 travelers, or over half of all international arrivals, experienced delays as they were kept inside their aircraft on the tarmac or faced staggered off-loading to relieve strain on overcrowded customs areas.

A total of 2,700 international flights arrived late at Pearson last month instead of four planes and a small number of passengers in May 2019.

Arrival at Toronto Pearson is advised two hours before domestic flights and three hours before international flights.

Source: CTV News

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